At ShopLuxeApparel, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
Returns
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Returns accepted within 7–14 days of delivery.
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Items must be unused, unwashed, and with original tags/packaging.
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Sale items, accessories, and intimate wear are non-returnable.
Exchanges
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Exchange available for size or product issues within the return window.
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Subject to product availability.
Refunds
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Refunds are processed to the original payment method within 5–10 business days after item inspection.
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Shipping charges (if any) are non-refundable.
Damaged or Wrong Items
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Report damaged/incorrect items within 48 hours with proof (photos).
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We’ll arrange a replacement or full refund.
How to Return
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Contact us at 📧 [your email] or 📞 [your phone number].
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Share your order details and reason for return.
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Follow the instructions provided by our team.